Job Description

Location:Technology Solutions Center - AZ
Region:Phoenix, AZ
Department:420212 IS Non Clinical Applications-Specialist
Employment Status:Full time
Shift Hours / Days:
Hours / Pay Period:
Position ID:32902
Job Function:Professional


Sr Applications Analyst – IS – Full Time

We Fight Cancer: Care That Never Quits®

Cancer Treatment Centers of America® (CTCA®) delivers an extraordinary patient experience we call Patient Empowered Care®. We deliver state-of-the-art, high quality care through an integrative model where a team of experts puts patients at the center of their own care. Every day is purposeful. Every day, you will help patients win the fight against cancer. Every day is challenging and rewarding beyond your imagination.

A Culture Of Teamwork, Empowerment & Development

CTCA provides Stakeholders with exceptional support and easy access to a wide range of tools and resources they need to bring the best of themselves, every day. Our benefits, wellness, and compensation programs lead the market. Imagine accessing your own personal health coach! We also provide extensive training and career development opportunities that encourage professional and personal growth—it is a point of pride. Those are just a few of the ways we empower our Stakeholders to deliver the highest standard of care that we call the Mother Standard®.


The Business Analyst will support the CTCA Web and Mobility development team and its business partners throughout the development lifecycle. This position will serve as the liaison between technical and business staff to gather and document functional and technical requirements, map process flows, develop user manuals, and perform QA testing. The analyst will also support development efforts through facilitation of daily standup meetings, sprint planning, and user story grooming.

  • Serves as the liaison between the development team and business partners for new software development and enhancement projects
  • Obtains functional requirements from business stakeholders and subject matter experts
  • Facilitates the development of software solutions and is responsible for knowledge transfer to the development team throughout the lifecycle of a change request or development project
  • Creates detailed documentation of functional, system, user, and reporting requirements such as Use Cases, Logical Models, Process Flow Diagrams, Report Specifications and Data Mapping & Flow Diagrams
  • Performs profiling and analysis of data from source systems as needed
  • Maintains product backlogs in TFS to coordinate application enhancements planned for the release schedule
  • Provides support to user groups as part of project implementation
  • Supports quality assurance and control efforts through the use of TFS as part of pre- and post-implementation review for software development projects


  • Bachelor’s degree
  • Minimum of 3 years Business Analyst experience in a fast-paced medium to large organization
  • Provide examples demonstrating proficiency in documentation and organization techniques
  • Experience with Agile/Scrum
  • Experience with Team Foundation Server
  • Experience with Web and Mobile development
  • Experience with Content Management Systems (CMS)
  • Ability to translate technical conversations into a language that key business partners will understand
  • Experience in documenting process flows, activity diagrams, and data models
  • User acceptance and validation testing experience
  • Advanced Excel skills required (ability to write formulas, link files, conditional formatting, lookups, pivot tables, etc.)
  • Advanced Visio skills required (workflows, sequence diagrams, complex interconnected system diagrams, etc.)
  • Above-average PowerPoint skills required (ability to create an executive-level presentation in PowerPoint)

Preferred Skills

  • Sitecore experience

The Best Place to Work

We call ourselves Stakeholders because we all have a stake in the care and success of every patient. Today, CTCA Stakeholders deliver healing and hope to patients fighting complex and advanced cancer in Atlanta, GA, Chicago, IL, Philadelphia, PA, Phoenix, AZ and Tulsa, OK. Each of our hospitals earned a Best Place to Work distinction and receives numerous accreditations that celebrate our culture of clinical quality, innovation, high performance and wellness. CTCA Stakeholders form the team of experts who deliver evidence-based clinical therapies, supported by state-of-the art technology and whole person support, including nutrition, mind-body medicine and naturopathic medicine, among many others. We never stop fighting and we always care for each patient as a whole person.

Beyond The Resume, What We Look For

We select people with talent—people who thrive in an environment of continuous improvement. We are creative and resourceful problem solvers. We are inventors and innovators. We are fighters at heart and we look for people who delight serving patients. The power, determination and beauty of the human spirit will enrich and energize you. As a CTCA Stakeholder, you make the difference in the life of a patient.