AVP, Clinical and Revenue Cycle Applications
We Fight Cancer: Care That Never Quits®
Cancer Treatment Centers of America® (CTCA®) delivers an extraordinary patient experience we call Patient Empowered Care®. We deliver state-of-the-art, high quality care through an integrative model where a team of experts puts patients at the center of their own care. Every day, you will help patients win the fight against cancer. Every day is challenging and rewarding beyond your imagination.
A Culture of Teamwork, Empowerment & Development
CTCA provides Stakeholders with exceptional support and easy access to a wide range of tools and resources they need to bring the best of themselves, every day. Our benefits, wellness, and compensation programs lead the market. We provide extensive training and career development opportunities that encourage professional and personal growth—it is a point of pride. We empower our Stakeholders to deliver the highest standard of care, which we call the Mother Standard®.
The AVP - Clinical and Revenue Cycle Applications has responsibility for all enterprise-wide IT clinical and clinically-related application activities, including clinical, ancillary, hospital administration, and revenue cycle. The AVP - Clinical and Revenue Cycle Applications will establish an application strategy aligned to CTCA’s strategic business needs and will interpret their meaning to the organization’s senior leadership team. The individual will be a strong leader focused on coaching and development of the Applications team manager’s and their stakeholders. They will understand the organization’s core IT competencies and the value they bring to the patient, those caring for the patient, and overall business processes to position CTCA as a competitive advantage. They will ensure satisfaction with IT related services for both internal and external customers. Finally, they will ensure that 99.999% system up-time is maintained allowing for a safe environment for CTCA’s patients.
The AVP - Clinical and Revenue Cycle Applications reports to the Chief Medical Information Officer (CMIO) of Cancer Treatment Centers of America. The position is a member of the IT – Senior Operations team which consists of the following roles in addition to the AVP - Clinical and Revenue Cycle Applications: Chief Information Officer, Chief Medical Information Officer, Chief Technology Officer, Director of IT Security, and AVP of IT Consumer Applications.
- Provide inspiration and motivation to the IT Clinical Applications department and all other IT stakeholders to maximize employee engagement
- Provide coaching and development of the IT Clinical Application team members and aid the managers and directors in their coaching and development of their stakeholders
- Manage senior level IT staff including interviewing, training, assigning and directing work, performance management, and evaluating job performance
- Serve and participate proactively with other members of CTCA’s IT-Senior Operations leadership team in developing and executing strategic and operational IT plans
- Collaborate effectively with IT peers and business customers
- Coordinate, facilitate and consult with appropriate internal customers on information systems, technology and application systems initiatives
- Partner with PMO and Portfolio Management functions to analyze resource utilization and initiate programs to maximize department efficiency and quality
- Participate in or provide consultation to committees, user groups or special seminars
- Manage vendor relationships in the best interest of CTCA while providing a professional representation of CTCA in the marketplace
- Provide strategic and tactical planning, development, evaluation, and coordination of the application technology for CTCA. It is not expected that the candidate be hands-on; however, the individual should have a technical background and relevant experience to understand, guide, and challenge technical direction within a healthcare environment
- Oversee operations, configuration and lifecycle management around Electronic Medical Record, Surgery, Laboratory Systems, Imaging (RIS, PACS and VNA), Pharmacy Systems (Inpatient and Retail), Radiation Oncology, Scheduling, Registration, Patient Financials, and other clinical applications.
- Ensure the continuous delivery of the application project portfolio aligning and prioritizing project delivery based upon patient and business value and governance principles
- Develop and maintain an application portfolio and roadmap
- Manage multiple process and application systems and projects, including clinical, administrative, financial, and external facing applications Assess proposed technology projects and recommend appropriate action based on technical guidelines/standards and organizational priorities
- Prepare and manage assigned Operating and Capital budgets
- Implement LEAN principles in all IT initiatives
- Ensure that CTCA’s applications are in compliance with applicable laws, policies and procedures
- Ensure appropriate recovery plans are in place, communicated, and tested
- Participate in policy and decision-making discussions and make recommendations regarding resource allocation and future direction and control of proposed information systems
- Bachelor’s Degree in computer science, Information Systems, Business Administration, or related field is required. Master’s Degree is strongly preferred.
- 15 or more years of IT and business/industry work experience, at a minimum 5 years in a Healthcare/Hospital environment, with 7 – 10years of leadership experience managing multiple, large, cross-functional teams or projects, influencing senior level management and key stakeholders.
- Electronic Health Record (EHR) operational experience is required.
- Experience leading technical operation of revenue cycle systems is required.
- Understanding of healthcare industry and ability to translate patient / business needs into technology needs as appropriate is required.
- EHR system selection and implementation experience strongly preferred.
- Understanding of hospital operations is strongly preferred.
The Best Place to Work
We call ourselves Stakeholders because we all have a stake in the care and success of every patient. Today, CTCA Stakeholders deliver healing and hope to patients fighting complex and advanced cancer in Atlanta, GA, Chicago, IL, Philadelphia, PA, Phoenix, AZ and Tulsa, OK. Each of our hospitals earned a Best Place to Work distinction and receives numerous accreditations that celebrate our culture of clinical quality, innovation, high performance and wellness.
Beyond The Resume, What We Look For
We select people with talent—people who thrive in an environment of continuous improvement. We are creative and resourceful problem solvers. We are inventors and innovators. As a CTCA Stakeholder, you make the difference in the life of a patient.
Do you see yourself working with a passionate team in a dynamic, high growth environment? Visit www.cancercenter.com/careers to begin your journey