Job Description

Coordinator, Clinical Scheduling Logistics

Cancer care is all we do

Hope in healing

Cancer Treatment Centers of America® (CTCA), part of City of Hope, takes a unique and integrative approach to cancer care. Our patient-centered care model is founded on a commitment to personalized medicine, tailoring a combination of treatments to the needs of each individual patient. At the same time, we support patients’ quality of life by offering therapies designed to help them manage the side effects of treatment, addressing their physical, spiritual and emotional needs, so they are better able to stay on their treatment regimens and get back to life. At the core of our whole-person approach is what we call the Mother Standard® of care, so named because it requires that we treat our patients, and one another, like we would want our loved ones to be treated. This innovative approach has earned our hospitals a Best Place to Work distinction and numerous accreditations. Each of us has a stake in the successful outcomes of every patient we treat.

Job Description:

***This is a REMOTE position!***

The Clinical Scheduling Logistics Coordinator is responsible for expeditiously scheduling all functions of the new patient visit which includes the physician appointment(s), Nurse Navigator appointments, labs, testing, and transportation and could include travel and hotel arrangements.  The scheduler effectively collaborates and coordinates with the patient, Empowerment and Government Service Center representatives, Nurse Navigation, and the outpatient clinic to appropriately schedule the patient based on physician availability and patient requests. This role has a responsibility to assist multiple CTCA sites.

Skills, Education and Additional Information

  • Highschool Diploma or GED, Associates degree preferred
  • Two years of professional experience, preferably in the medical field
  • Experience with multifaceted online computer applications, preferably medical scheduling
  • Strong attention to detail
  • Communicate effectively both written and verbally
  • Ability to be empathetic and resolve conflict/barriers
  • Ability to handle difficult situations and escalate when necessary

We win together

Each CTCA employee is a Stakeholder, driven to make a true difference and help win the fight against cancer. Each day is a challenge, but this unique experience comes with rewards that you may never have thought possible. To ensure each team member brings his or her best self, we offer exceptional support and immersive training to encourage your personal and professional growth. If you’re ready to be part of something bigger and work with a passionate, dynamic group of care professionals, we invite you to join us. 

Visit: to begin your journey.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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