About City of Hope

City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.

Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution.  AccessHope, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope’s specialized cancer expertise.

A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s "Best Hospitals" in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California, Arizona, Illinois and Georgia. 

Job Description:

The House Supervisor is a licensed registered nurse who is responsible for assisting the directors and managers in the operational aspects of the patient care areas. The House Supervisor facilitates patient flow within the organization, including bed placement. The House Supervisor coordinates the staffing needs for each shift. This role provides 24/7 oversight and clinical support. The House Supervisor may provide direct patient care when appropriate.

JOB RESPONSIBLITIES

• Support and promote City of Hope’s mission and values regarding quality care, employee support/engagement, and customer satisfaction.
• Collaborate with both internal and external customers to meet global strategic goals.
• Ensure units comply with regulatory and professional standards and hospital policy. Perform audits and report results as appropriate; Adheres to the hospital and department infection control policies including but not limited to hand hygiene, asepsis, isolation practice, and employee health practice
• . Oversees and ensures that admits, transfers and discharges are facilitated in a timely manner to maintain patient flow; assures patients are assigned to appropriate level of care.
• Ensures adequate staff coverage to provide continuity of patient care based on a variety of variables including, patient census, acuity, and staff competencies. Partners with appropriate leaders to assure accurate staff mix. Leads daily staffing meeting.
• Collaborates with appropriate leaders to review incident reports or patient concerns and makes recommendations to minimize future occurrences. Partners with department leaders to monitor adherence.
• Performs patient assessments based on systematic data collection; correctly identifies patient problems and priorities. Reports findings to relevant care team and coordinates care needs appropriately.
• Understands, coordinates, and carries out Emergency Plan to address crisis as they occur.  Acts as team leader for crisis as needed. Escalates through appropriate chain of command.
• Effectively communicates to resolve conflict, provides excellent customer service, and supports service recovery.
• Acts as a conduit for collaboration between multiple disciplines to facilitate patient care or flow.
• Protects the patient’s dignity, rights, and privacy.
• Maintain required competencies.
• Pursue professional growth and keep current with technology.
• Completes additional duties as assigned.

House Supervisor Responsibilities

Staffing, Liaison and Communication, Emergency Response, Patient Flow, Problem Solving/Quality Risk Management and Leadership

JOB QUALIFICATIONS

Experience: 1-year critical care experience; 2 years supervisor experience preferred

Education: Bachelor of Science in Nursing (BSN); Master of Science in Nursing (MSN) preferred

Licensure: Registered Nurse, Arizona

Certification: American Heart Association (AHA) Advanced Cardiac Lifer Support (ACLS) and Basic Life Support (BLS) upon hire.

Oncology Certified Nurse (OCN), National Certification in specialty preferred

Pay Range

Placement within the identified pay range is based on individual and market factors including, but not limited to, experience, education, credentials (including licenses and certifications), geographic location, market competition, skill set (including market availability of required skills), assigned/anticipated job tasks, and level of responsibility.  These factors are considered without regard to an individual’s status as a member of any protect group pursuant to federal, state, and/or local law.

City of Hope’s commitment to Diversity, Equity, and Inclusion

We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities.  Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds, and experiences to our work -- and that our teams align with the people we serve in order to build trust and understanding.  We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds, and perspectives; this is reflected in our work and represented in our people.

Visit:  Jobs.cancercenter.com to begin your journey.