Job Description

Manager, Enterprise Analytics

Cancer care is all we do

Hope in healing

Cancer Treatment Centers of America® (CTCA®) takes a unique and integrative approach to cancer care. Our patient-centered care model is founded on a commitment to personalized medicine, tailoring a combination of treatments to the needs of each individual patient. At the same time, we support patients’ quality of life by offering therapies designed to help them manage the side effects of treatment, addressing their physical, spiritual and emotional needs, so they are better able to stay on their treatment regimens and get back to life. At the core of our whole-person approach is what we call the Mother Standard® of care, so named because it requires that we treat our patients, and one another, like we would want our loved ones to be treated. This innovative approach has earned our hospitals a Best Place to Work distinction and numerous accreditations. Each of us has a stake in the successful outcomes of every patient we treat.

Job Description:

Reporting directly to the Director, Enterprise Analytics, the Manager leads CTCA’s System Analytics function, responsible for all advanced analytics and insights generation needed to support the mission, strategies, objectives, and goals of CTCA hospitals and clinics.

The Manager leads a fast-paced, cross-functional team of analysts with a diverse and expanding portfolio of projects/analyses.  As such, the Manager is expected to manage the daily activities of the team and team portfolio of projects, prioritize work and delegate assignments.  He/she is also responsible for working collaboratively with the team and their constituents to develop analytics roadmaps to develop key milestones and deliverables for each project.  Furthermore, the Manager should provide thought leadership in the designing and recommending of appropriate analytical approaches and methodologies regarding key business/operations issues. 

The role of the Manager is highly collaborative.  The Manager is expected to provide direct support to senior leadership, providing visibility into data-driven insights that inform the business’s strategic direction and critical KPI’s.  He/she is also expected to work closely with site-level executives, service-line leaders, and department managers in making strategic, data-driven decisions.  This individual will often be included in executive level meetings or decision making and will be expected to make decisions for large-scale projects, typically including multiple functional areas.  These decisions will generally have a significant impact on costs and/or the achievement of organizational goals.

Additionally, the Manager will be involved in the technical development & management of data architectures and analytical models.  Besides leading analysts, advisors, and technical experts in the implementation of analytical solutions, the Manager will be directly involved in the design and use of supporting models to accomplish analytics tasks, goals, and outcomes.

Most importantly, the Manager is responsible for building an engaged and highly effective team.  The Manager will provide leadership, motivation, coaching and mentorship to a growing team of highly talented analysts.  He/she should foster a culture among the team that emphasizes the importance of insight-generation, collaboration, creativity and the importance of creating meaningful narratives through data visualization. While analytics are important; the message, insights, and ability of the analysis to tell a meaningful story are most critical.

Job Accountabilities:

Domain Analytics

  • Hospital, PC and OCC Margin Management - Partner with operational Leaders to analyze margin opportunities and provide actionable insights.
  • Utilization Management - Develop workforce planning and understand current capacity and staffing to demand ratios.
  • Pharmacy - Drug spend cube development guiding informed contracting decisions.
  • CTCA RX - Develop key operating metrics and bridge physician referral rates with Office of Clinical Leadership
  • Office of Clinical Leadership - Identify areas of opportunity and provide analytic support influencing physician contracting efforts.
  • Automation - Understand current portfolio of existing reports and work closely with analytic teams to develop automated reporting capabilities.

Analytics and Reporting Infrastructure

  • Manage the continued development of CTCA’s Enterprise Analytics function, its data infrastructure, and develop tactical plan for the function.
  • Develop and maintain an ongoing reporting portfolio based on consensus-driven analytics and metrics that are defined through collaboration with subject matter experts and senior leadership. 
  • Coordinate enterprise-wide Analytics initiatives with hospital finance, operations, Executive leadership, Physician Groups and other analytic teams.
  • Represent Enterprise Analytics in the continued development of the data infrastructure, specifically in the Enterprise Data Warehouse (EDW) more generally. 
  • Utilize the database and all available tools to provide support services, business insights and analysis to core audiences. 
  • Maintain the integrity of business-facing Enterprise Analytics initiatives including the automation of data and analytics through the development of visual intelligence tools, automated dashboards, and other end-user interfaces.
  • Ensures that projects/reports are meeting established timelines as well as providing substantive business value. 
  • Development and use of data architectures to support analytics and strategy development

Financial Support

  • Collaborate with the corporate finance team in developing a financial plan comprising of identifying areas of opportunity and building a multi-dimensional forecast.
  • Assist in developing business cases to help leadership make informed investment and operational decisions.
  • Execute ad-hoc analyses to understand key drivers behind the organization’s financial performance.

Leadership & Development

  • Build a highly engaged team through the processes of onboarding, coaching, and mentoring all new and existing analysts.
  • Develop a team of analysts with strong technical capabilities (Excel, Qlik, Tableau, SQL, etc.) 
  • Coach all analysts and coordinate and delegate appropriate workload according to the organization’s priority of deliverables and the complexity of the tasks assigned.

Education/Experience Level

  • Minimum of a BS/BA. Preferred degree in Business, Finance, Math or Economics, but will consider all areas of study based on candidate’s experience.  3-5 years healthcare finance experience preferred and demonstrated knowledge of healthcare analytics a plus.  Will consider candidates with no prior healthcare experience if they can demonstrate strong analytical and financial skills. 
  • Must have a strong background in financial analysis and financial modeling.  An advanced understanding of Microsoft Excel is necessary, familiarity with health information systems and databases is preferable, and experience with cost reporting software would be helpful too.  
  • Develops and prepares in-depth analyses regarding revenue, reimbursement, cost, profit, and utilization at CTCA and has the latitude to decide on the method of analysis and resources to utilize in researching new analytic methodologies.  Makes actionable recommendations to management regarding these reports. 
  • Developing of new financial analyses needs the approval of the Corporate Decision Support leadership before the results can be shared with the rest of the organization.  This ensures standardization from site to site by making use of the Decision Support distribution/approval process. 

We win together

Each CTCA employee is a Stakeholder, driven to make a true difference and help win the fight against cancer. Each day is a challenge, but this unique experience comes with rewards that you may never have thought possible. To ensure each team member brings his or her best self, we offer exceptional support and immersive training to encourage your personal and professional growth. If you’re ready to be part of something bigger and work with a passionate, dynamic group of care professionals, we invite you to join us. 

Visit:  Jobs.cancercenter.com to begin your journey.

Application Instructions

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