Job Description

Rep, Account Management

Cancer care is all we do

Hope in healing

Cancer Treatment Centers of America® (CTCA®) takes a unique and integrative approach to cancer care. Our patient-centered care model is founded on a commitment to personalized medicine, tailoring a combination of treatments to the needs of each individual patient. At the same time, we support patients’ quality of life by offering therapies designed to help them manage the side effects of treatment, addressing their physical, spiritual and emotional needs, so they are better able to stay on their treatment regimens and get back to life. At the core of our whole-person approach is what we call the Mother Standard® of care, so named because it requires that we treat our patients, and one another, like we would want our loved ones to be treated. This innovative approach has earned our hospitals a Best Place to Work distinction and numerous accreditations. Each of us has a stake in the successful outcomes of every patient we treat.

Job Description:

Responsible for the ongoing management of patient accounts and linking of patient appointments.  The Account Management Rep. functions as a contact person for providers, registration, coding and other departments to assure the appropriate visit is created and all appointments have been linked prior to visit date of service.   


  • Serves as point of contact for care providers, registration personnel, and others for issues related to account management.
  • Develops collaborative relationships with registration, scheduling, nursing, finance, care management, compliance, and other departments to facilitate and support the account management process and coding. Reports on chart management efficiency as requested.
  • Identifies trends in chart management; suggest alternative workflows and communicate these findings to the appropriate departments. Provides teaching to various internal customers on correct chart utilization. Monitors changes to the chart management workflow.


  • High School diploma or equivalent required
  • 2 years’ experience in area preferred
  • Excellent customer service skills
  • Familiarity with computers, EHR, Microsoft Office products
  • Organized and detail oriented
  • Professional telephone etiquette and solid communication (verbal and written) skills
  • Self-starter with ability to work independently

We win together

Each CTCA employee is a Stakeholder, driven to make a true difference and help win the fight against cancer. Each day is a challenge, but this unique experience comes with rewards that you may never have thought possible. To ensure each team member brings his or her best self, we offer exceptional support and immersive training to encourage your personal and professional growth. If you’re ready to be part of something bigger and work with a passionate, dynamic group of care professionals, we invite you to join us. 

Visit: to begin your journey.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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