Job Description

Rep, Intake Records

Cancer care is all we do

Hope in healing

Cancer Treatment Centers of America® (CTCA®) takes a unique and integrative approach to cancer care. Our patient-centered care model is founded on a commitment to personalized medicine, tailoring a combination of treatments to the needs of each individual patient. At the same time, we support patients’ quality of life by offering therapies designed to help them manage the side effects of treatment, addressing their physical, spiritual and emotional needs, so they are better able to stay on their treatment regimens and get back to life. At the core of our whole-person approach is what we call the Mother Standard® of care, so named because it requires that we treat our patients, and one another, like we would want our loved ones to be treated. This innovative approach has earned our hospitals a Best Place to Work distinction and numerous accreditations. Each of us has a stake in the successful outcomes of every patient we treat.

Job Description:

Contributes to the integrated hospital network by assuming responsibility for the collection of records and imaging on new patients thus providing a seamless process that supports the clinic and physicians.  The outcome will be increased patient satisfaction and physician productivity. 

  • Procures medical records, radiology reports and films from the various treating facilities and physician offices on all new incoming patients prior to their arrival to their first appointment.
  • Assembles and audits a new patient record for review of accuracy.
  • Completes records collection timely and well-organized for clinical stakeholders.
  • Documents into the electronic record when outside records and imaging are requested and received.
  • Maintains confidential patient files.
  • Communicates to supervisor any missing records or issues that need to be resolved.
  • Provides support by answering phones and returns calls in a timely manner.
  • Takes on additional tasks, as needed to help with cohesiveness of the team.
  • Assists Manager with special projects/duties as requested.

JOB QUALIFICATIONS

REQUIRED

Experience

2 years of professional experience in multifaceted online computer applications

Education

High School Diploma or GED

Licensure

N/A

Certification

N/A

Special Skills

Strong organizational skills, ability to multi-task and utilize critical thinking skills to overcome obstacles, strong communication skills

General office equipment experience (i.e. copy machine, fax machine)

Preferred

2-5 years professional experience in and office setting, hospital or medical office setting

Medical Assistant or C.N.A. experience

Medical terminology

Sitting

Frequent

Crawling

N/A

Waist Twisting

Occasional

Walking

Occasional

Neck Twisting

Occasional

Simple Grasping

Frequent

Standing

Occasional

Climbing

N/A

Power Grasping

N/A

Neck Bending

Frequent

Kneeling

N/A

Fine Manipulation

Continuous

Waist Bending

Occasional

Talking

Frequent

Reach Above Shoulder

Occasional

Squatting

Occasional

Hearing

Continuous

Reaching at or Below Shoulder

Frequent

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Talking: Expressing or exchanging ideas by means of the spoken word.

Hearing: Perceiving the nature of sounds.

N/A

Near Acuity: Clarity of vision at 20 feet or less.

Far Acuity: Clarity of vision at 20 feet or more.

N/A

Accommodations: Adjustment of lens of eye to bring an object into sharp focus.

N/A

N/A

We win together

Each CTCA employee is a Stakeholder, driven to make a true difference and help win the fight against cancer. Each day is a challenge, but this unique experience comes with rewards that you may never have thought possible. To ensure each team member brings his or her best self, we offer exceptional support and immersive training to encourage your personal and professional growth. If you’re ready to be part of something bigger and work with a passionate, dynamic group of care professionals, we invite you to join us. 

Visit:  Jobs.cancercenter.com to begin your journey.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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