Job Description

Security Officer - Per Diem

About City of Hope

City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.

Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution.  AccessHope, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope’s specialized cancer expertise.

A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s "Best Hospitals" in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California, Arizona, Illinois and Georgia. 

Job Description:

Hours: PRN - as needed

There is no set schedule. Flexibility is required to cover hours according to business needs


Involve with patients when assistance is requested by a fellow stakeholder, or when patients or their families ask for assistance. WRMC Security Officers are charged with protecting patients, care givers, visitors, Stakeholder, vendors, property and etc.

Preventive patrol and inspectional service is the method employed by City of Hope Security Officers to determine that conditions are normal in a given area and to provide a visible deterrent factor including night patrolling to provide a feeling of safety for staff, patients and visitors. Whether by foot or by vehicle, Security Officers routinely patrol the hospital grounds and parking lot to maintain high visibility and take notice of potential threats, suspicious activities and safety concerns.

Be part of the rapid response team and response to security emergencies within the hospital. Whether for psychiatric or medical reasons, patients can become violent or threaten fellow stakeholders and/or other patients and hospital guests.  It is the officer’s responsibility to maintain control of the situation and, if necessary, contact local authorities.  The Security Officer may also be called upon for external emergencies, such as assisting in providing aid for disaster victims following the guidelines set forth in WRMC’s Emergency Management Plan. 

City of Hope Security Officers are responsible for various duties and roles throughout the hospital at any given time.  They may give directions and assistance to hospital patients and visitors. They may escort patients, stakeholders and hospital guests to their vehicle upon request.  Security Officers may also assist with jump starting a vehicle with a dead car battery.  A City of Hope Security Officer will maintain an attitude of safety, security and positive customer service.

Security Officers spend a majority of their time enforcing the rules and regulations of City of Hope, which is one of their primary responsibilities.


Patrol Duty (by foot or by vehicle):

  • Providing protection, assistance, and control
  • Monitoring activity in and around the hospital building, parking lot and off site locations (WBC/TSC)
  • Being alert for suspicious activity
  • Enforcing access to the property

Information Reporting:

  • Gathering, recording, and reporting information
  • Reporting security or safety hazards
  • Treating all information as confidential and respecting everyone’s right to privacy (HIPPA)
  • Enforcing access to the property

Situation Response:

  • Responding appropriately to routine and emergency situations in a timely manner including Rapid Response and other code calls.
  • Evaluating a situation and taking appropriate steps to resolve it in a professional manner.
  • Providing traffic control, when necessary.
  • Monitoring a given situation until completed, acting with restraint, not allowing emotions to dictate actions and /or reaction.


Experience: 1-3 Years of Security Related Experience

Education: High School Diploma or GED

Certification: Basic Life Support (within 1 month of hire)

Valid Arizona State Driver’s License

Pay Range

$16.50 - $21.26

Placement within the identified pay range is based on individual and market factors including, but not limited to, experience, education, credentials (including licenses and certifications), geographic location, market competition, skill set (including market availability of required skills), assigned/anticipated job tasks, and level of responsibility.  These factors are considered without regard to an individual’s status as a member of any protect group pursuant to federal, state, and/or local law.

City of Hope’s commitment to Diversity, Equity, and Inclusion

We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities.  Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds, and experiences to our work -- and that our teams align with the people we serve in order to build trust and understanding.  We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds, and perspectives; this is reflected in our work and represented in our people.

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Application Instructions

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