Job Description

Social Media Specialist

Cancer care is all we do

Hope in healing

Cancer Treatment Centers of America® (CTCA®) takes a unique and integrative approach to cancer care. Our patient-centered care model is founded on a commitment to personalized medicine, tailoring a combination of treatments to the needs of each individual patient. At the same time, we support patients’ quality of life by offering therapies designed to help them manage the side effects of treatment, addressing their physical, spiritual and emotional needs, so they are better able to stay on their treatment regimens and get back to life. At the core of our whole-person approach is what we call the Mother Standard® of care, so named because it requires that we treat our patients, and one another, like we would want our loved ones to be treated. This innovative approach has earned our hospitals a Best Place to Work distinction and numerous accreditations. Each of us has a stake in the successful outcomes of every patient we treat.

Job Description:

Manage the Social Media function within the Public Affairs Department. Develop and implement a social media campaign and leverage other communication vehicles to support Cancer Treatment Centers of America, Phoenix’s marketing and public relations goals and objectives. Support internal communications and other marketing efforts. Assist with other public affairs and marketing efforts as needed. Collaborate closely with Market Development and Loyalty.

  • Create a comprehensive social media strategy to define programs that use social media public relations and marketing techniques to increase visibility, membership and traffic across all social media vehicles and implement and manage social media programs.
  • Experiment with new and alternative ways to leverage social media activities. Identify and post unique information to various social media sites on a regular basis locally and on corporate social media accounts.
  • Strategize with and educate the management team and others across the company on incorporating relevant social media techniques into the corporate culture and into all of the company’s products and services.  Measure the impact of social media on the overall public relations and marketing efforts.
  • Monitor social media sites and create organic interactions with users interacting with social media sites. Manage negative comments; work with the appropriate teams to potentially solve any process or patient/caregiver matters.
  • Attend CTCA related events and corporate social responsibility events to gather photos and content for social media use, including some weekend events. Coordinate with Public Affairs and Internal Communications on media opportunities and content sharing.
  • Work directly with patients, and various Stakeholders to adhere to media clearance process and HIPAA privacy processes.

Position Requirements:

  • Must have a minimum of 3-5 years of relevant social media, and/or communications experience
  • Minimum of a BS/BA in Marketing, Journalism, Public Relations, Communications or experience in related field.
  • Must demonstrate skills in creating a social media campaign and successfully using YouTube, Twitter, FaceBook, LinkedIn, Instagram and other social media vehicles, with a proven record of driving visitors and building a fan base to these social media outlets
  • Must have a sound point-of-view and real world experience that illustrates how the candidate measures the business impact of a well-executed social media strategy.
  • Must have a willingness to travel as necessary; travel up to 20% of time

We win together

Each CTCA employee is a Stakeholder, driven to make a true difference and help win the fight against cancer. Each day is a challenge, but this unique experience comes with rewards that you may never have thought possible. To ensure each team member brings his or her best self, we offer exceptional support and immersive training to encourage your personal and professional growth. If you’re ready to be part of something bigger and work with a passionate, dynamic group of care professionals, we invite you to join us. 

Visit: to begin your journey.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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